BookMaker - Online Sportsbook Reviews by SBR

BookMaker
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SBR Rating:	Sportsbook Review Overall Rating: A+ Financial Rating: A+ \| Customer Service: A \| Software Rating: A- \| Bonus Rating: B
Comments:	BookMaker.com, a new website recently acquired by Costa Rican International Sports (The BetCRIS Group), is now servicing the majority of BetCRIS players. BetCRIS transferred all U.S. accounts to BookMaker on March 1st 2007. To say that BetCRIS Group is a leader in the offshore business is an understatement. This is the place where all lines start. Most books will not even open a betting line until CRIS oddsmakers have established the number. The days of watching Las Vegas have long since past. This is a high-volume bookmaker that takes $5,000 bets as routinely as most books take $100 bets. This is where professional players play. In a day where successful players find that their limits are cut for winning too much, players can win without limit at BetCRIS and get paid with a smile into the millions of dollars. For just about as long as there has been offshore wagering, there has been BetCRIS. This is a very large and established operation that is best suited for the sophisticated player as well as large recreational players who typically wager $500 per event or more.
SBR on-site inspection?	Yes - 2/2003, 1/2005, 1/2006, 3/2006, 4/2006, 8/2006, 9/2006, 11/2006, 1/2007, 3/2007

OPERATION OVERVIEW

Country Restrictions:	None
Hours of Operation:	Customer service & wagering staff on duty 24 hours, 7 days, 365 days per year.
Management:	Director: Mickey Richardson, Customer Service Manager: Anthony T., Head Linesman: Jack L.
New Account Bonuses:	20% Free-play - 5x rollover - $500 max bonus - $300 min deposit - Applies to all non-credit card deposits - Person-to-person fees covered on deposits $300+ 10% Free-Play - 3x rollover - All other conditions same
Reload Bonus:	10% Free-play - 3x rollover - $300 min deposit - $500 max bonus - All non-credit card deposits - Person-to-person fees covered on deposits $300+ - Player's balance must be $100 or less; no withdrawal requests in past 30 days
Special Promotions:	None
Loyalty Program:	Yes, Bet Point loyalty program - Points earned on every wager redeemable for free-play bonuses.
Most common Complaint:	Loyalty program not available to professional players
Customer Service:	Customer service is outstanding.
Live Chat:	Yes
Languages:	English, Spanish, Chinese

PLAYER INFORMATION

Min. Bet:

$5 on-line, $50 by phone

Max. Bet:

$5,000 on-line; $20,000 by phone (players may request a higher limit by phone)

Overnight lines:

Posted by 3PM EST on most sports

Options:

If Bets - Yes
Reverse bets - Yes
Action points - Yes
Online Withdrawal - Yes

Limit collars:

No - All action welcomed

$0.10 MLB Lines:

No - 20 cents up to 185; 200-225 at 30 cents; 240-285 at 40 cents; 300 to 340 at 50 cents; 350-390 at 60 cents; 400-440 at 70 cents

Parlay & Teaser Payoff

Teaser Payoffs:

Parlay Payoffs:

Football	6pts	6.5pts	7pts
2 Teams	110/100	120/100	130/100
3 Teams	100/180	100/160	100/150
4 Teams	100/300	100/250	100/200
5 Teams	100/450	100/400	100/350
6 Teams	100/700	100/600	100/500
Basketball	4pts	4.5pts	5pts
2 Teams	110/100	120/100	130/100
3 Teams	100/180	100/160	100/150
4 Teams	100/300	100/250	100/200
5 Teams	100/450	100/400	100/350
6 Teams	100/700	100/600	100/500

Totals are allowed in regular teasers.

2	13/5
3	6/1
4	10/1
5	25/1
6	40/1
7	60/1
8	100/1

WEBSITE OVERVIEW

Software Provider

Digital Gaming - SBR software rating A

Security Level of Server:

Secure level III socket -128 bit encryption security with fire walls

Website Performance:

Reliability of Site:

2002 - Good
2003 - Good
2004 - Excellent
2005 - Good
2006 - Excellent

Betting Screens:

The home page is clean, simple and attractive. The betting screens are crisp, laid out much like you would expect from an industry leader - professional.

TRANSACTION POLICIES

Currencies Accepted:	US Dollars, Canadian, Australian, Pounds Sterling, Euro, Danish Krone, Swedish Krona, Norwegian Krone, Venezuelan Bolivars, Panamanian Dollars, Mexican Peso, Gautemala Quetzal, Dominican Pesos, Chilean Pesos
Methods of Deposits:	Person-to-Person Money Transfer - $10 min deposit; $3,000 max deposit International Money Transfer - $10 min deposit; $1,000 max deposit eWallet Xpress - $5 min deposit; $1,000 max deposit Bank Wire - $50 min deposit; no max Bank Draft via regular mail - $50 min deposit; no max Credit Card, VISA - $25 min deposit; $1,000 max deposit
Cost of Deposits:	Person-to-Person - Email or call cashier for details and instructions (1-866-9-BOOKMAKER) International money transfers - Email or call cashier for details and instructions (1-866-9-BOOKMAKER) eWallet Express Bank Wire - Email or call cashier for details and instructions (1-866-9-BOOKMAKER) Bank Draft, Regular Mail - Email or call cashier for details and instructions (1-866-9-BOOKMAKER) Credit Card - No fees
Methods of Withdrawal:	Person-to-Person Transaction - Min $10; Max $1,000 - Processing time 7-10 business days International Money Transfer - $10 min withdrawal, $1,500 max FedEx Bank Draft - $50 min withdrawal, $4,900 max, 7-10 days - Processing time 7-10 business days Bank Wire - $5,000 min withdrawal, no max - Processing time 7-10 days Bank Draft via regular mail - $100 min withdrawal; $2,500 max withdrawal - Processing time 7-10 business days
Cost of Withdrawals:	FedEx Bank Draft - $60 per check - Contact Customer Service Department for details 1-866-9-BOOKMAKER Bank Wire - Fee = Withdrawal amount x 0.005 - Min fee $65, max fee $300 - Contact Customer Service Department for details 1-866-9-BOOKMAKER International Money Transfer - $10 min withdrawal; $1,500 max withdrawal - Fees vary according to withdrawal amount - Contact Customer Service Department for details 1-866-9-BOOKMAKER Person-to-Person Transaction - $10 min withdrawal; $1,000 max withdrawal - Fees vary according to withdrawal amount - Contact Customer Service Department for details 1-866-9-BOOKMAKER Bank Draft via regular mail - $100 min withdrawal; $2,500 max withdrawal - One free withdrawal for Canadian and US clients per 30 days - Contact Customer Service Department for details 1-866-9-BOOKMAKER

LOCATION FACTS

Location:	San Jose, Costa Rica
Date Established:	July 1985
Current License:	Costa Rica does not offer sportsbook licenses
Physical Address:	BetCRIS Sportsbook Building La Colmena 75m West of Contraloria 2nd, 6th and 7th Floors Sabana Sur, San Jose Costa Rica
Phone Numbers:	Customer Service 1-800-290-7951 Wager 1-866-924-3712 Local 011-506-242-4882
Operation Pics:
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